Comments on: Voicemail is Dead: Long live Twitter, texting and email!

By: HAL PALMER

HAL PALMER — Wed, 18 Mar 2009 19:59:47 +0000

HOW CAN I ADVERTISE VIA TEXT—OR WHAT WOULD BE THE BEST WAY TO GET MY URL KNOWN?—WOULD TEXT DO IT?

By: Nikki-ann

Nikki-ann — Sat, 03 Jan 2009 18:33:28 +0000

P.S. – I’m here from NetChick’s blog

By: Nikki-ann

Nikki-ann — Sat, 03 Jan 2009 18:32:54 +0000

A problem I often have is I will email information to somebody, but they then phone me to discuss it as they think it’s quicker… yet half an hour later I’m still on the phone. I think some customers/businesses are still afraid of computers/the internet and prefer to do things the way they’ve been doing them for years.

By: Adam Killam

Adam Killam — Tue, 30 Dec 2008 20:37:39 +0000

I agree. I do think texting to businesses or using Twitter for the same purpose would be a great way to simplify communications and provide better customer service. Short snappy, to the point communication, just the way people want it. Would be cost effective too.

Going to give this some thought. Perhaps there’s a new service in the works there?

By: Alison Driscoll

Alison Driscoll — Tue, 30 Dec 2008 20:32:10 +0000

I’m a fan of brands on Twitter and I think that’s a great way to resolve quick questions or issues, as long as it’s handled well, i.e. that’s someone’s main focus. If not, a super quick comment form on a site, much like a blog comment section, can work. Not sure about texting to businesses, but who knows!

PS Glad my long-winded friend and I could inspire you =)